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Author Topic: AHP won't update  (Read 4461 times)

Rick Fisher

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AHP won't update
« on: September 16, 2008, 05:42:07 PM »
When I choose Update, AHP is closed but nothing happens.  Can't find an update on the web site.  Using Vista SP1.
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Dan Lawrence

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Re: AHP won't update
« Reply #1 on: September 16, 2008, 05:52:28 PM »
What version of AHP are you using?
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phil hunter

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Re: AHP won't update
« Reply #2 on: October 01, 2008, 03:13:35 PM »
I am having the exact same problem, only I am running Windows XP Home, so the problem is  not just with Vista.  I have AHP version 3.204.  Any help would be appreciated.

Phil
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phil hunter

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Re: AHP won't update
« Reply #3 on: October 01, 2008, 06:43:19 PM »
OK, I went to the download site and could not download the newest version because my email address had changed. I called the 800 number and talked to Tech Support. who sent me a Zip file for the upgrade, which I installed. By the way, the latest version is 3.236, although my AHP showed the latest upgrade to be 3.228. Not sure why that is.

Anyway, give Tech Support a call, they can email you the file.


Phil
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Dan Lawrence

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Re: AHP won't update
« Reply #4 on: October 01, 2008, 07:40:06 PM »
What is 3.236?   AHP with plug-ins? 3.228 is the current version of AHP without any plug-ins.

BTW, the AHP software history only goes to 3.204, it has never been updated since. 
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phil hunter

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Re: AHP won't update
« Reply #5 on: October 02, 2008, 09:45:07 AM »
When I called Tech Support and told them I could not download 3.228, he told me that the latest version was 3.236. After downloading and installing the upgrade, I checked the version number and it clearly says that it is 3.236. I do not have any pug ins.

If I could figure out a way to copy the pop up window, I'd paste it here  for you to see.


Phil
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Puck

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Re: AHP won't update
« Reply #6 on: October 02, 2008, 11:46:06 AM »
I have all the plug-ins and when I re-installed last weekend, the latest version updated as 3.236 as well. I posted my about screen here.
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Dan Lawrence

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Re: AHP won't update
« Reply #7 on: October 02, 2008, 04:24:44 PM »
That's quite a jump from 3.228 to 3.236 for the all the plug-ins.  On 3.204 with all the plug-ins was 3.206.  Refresh my memory.  Which plug-in changes the version number?
« Last Edit: October 02, 2008, 09:18:53 PM by Dan Lawrence »
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Puck

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Re: AHP won't update
« Reply #8 on: October 02, 2008, 06:08:27 PM »
Quote from: Dan Lawrence on October 02, 2008, 04:24:44 PM
Which plug-in changes the version number?

To be honest Dan, I didn't take notice. OnAlert was the last plug-in I installed, but I can't say for certain that it was the one. One note though: my original OnAlert loader files from past installs did not work and I had to get a new one using my order number... coincidence???
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