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Author Topic: Missing Item  (Read 2170 times)

Javiercora

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  • Helpful Post Rating: 0
  • Posts: 1
Missing Item
« on: November 01, 2008, 08:49:18 PM »
I received a order # 3409942 but the TM751 Small wireless transceiver is missing. I sent Email to X10 Order Processing (orders@x10.com)
 and support@x10.com, no answer to me. Waiting one week for TM751 Small wireless transceiver, I have four cam installed and need the TM751 Small wireless transceiver. Today I sent other Email, I hope send the TM751 Small wireless transceiver.
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HA Dave

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  • Helpful Post Rating: 175
  • Posts: 7127
Re: Missing Item
« Reply #1 on: November 01, 2008, 08:53:15 PM »
Posting here isn't really the best way to get help. Call X10 they want to provide good service.
« Last Edit: November 01, 2008, 08:58:39 PM by Dave_x10_L »
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Home Automation is an always changing technology

Brian H

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  • Helpful Post Rating: 305
  • Posts: 13295
Re: Missing Item
« Reply #2 on: November 02, 2008, 08:58:18 AM »
A call maybe best.
Support emails seem to sometimes take awhile. When my AHP order never got the needed registration email. I sent a request for new numbers. I believe it was two or more weeks before I got it.
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