Contact | X10.com
Please login or register.

Login with username, password and session length

Author Topic: Has anyone had their emails to X10 answered?  (Read 2989 times)

Justduinit

  • Newbie
  • Helpful Post Rating: 0
  • Posts: 8
Has anyone had their emails to X10 answered?
« on: December 26, 2008, 03:50:14 PM »
Has anyone had their emails to X10 answered? I work odd hours so it is easier for me to email than to wait for customer rep phone hours, I have written several emails to X10 sent to 3 different departments and have only received auto respond emails confirming receipt of my questions but none of my emails have been answered.   :(
Logged

Brian H

  • Community Organizer
  • Hero Member
  • ***
  • Helpful Post Rating: 305
  • Posts: 13308
Re: Has anyone had their emails to X10 answered?
« Reply #1 on: December 26, 2008, 06:33:59 PM »
I have gotten replies when my new AHP kit didn't have the email with the registration numbers.
My first email seemed to be not answered. So I sent a second one a few days later.
Eventually I got answers from both requests, but it did take at least a week.  :'
Logged

Justduinit

  • Newbie
  • Helpful Post Rating: 0
  • Posts: 8
Re: Has anyone had their emails to X10 answered?
« Reply #2 on: December 26, 2008, 07:11:23 PM »
Thanks, I will give them some time and hope to get an answer.
Logged

LOOKnonUbAbYCAke

  • Jr. Member
  • **
  • Helpful Post Rating: 0
  • Posts: 15
Re: Has anyone had their emails to X10 answered?
« Reply #3 on: December 27, 2008, 11:47:56 PM »
Yes I have always received answers from emails I have sent to X-10.
Logged

jecstl

  • Newbie
  • Helpful Post Rating: 0
  • Posts: 4
Re: Has anyone had their emails to X10 answered?
« Reply #4 on: January 03, 2009, 10:22:12 AM »
its like dealing with a car salesman only interested when you are buying
Logged
 

X10.com | About X10 | X10 Security Systems | Cameras| Package Deals
© Copyright 2014-2016 X10.com All rights reserved.