we plugged the power supply (Model XM14A) into the wall as we were trying to hook the system together -- and the power supply became extremely hot
how do we test it,
what could have caused it,
what suggestions can you give me?
How can we test to assure that the problem is in the power supply, and not in the camera or base?
fulcher1
If you plugged the XM14A into outlet but left disconnected from Ninja base and it became extremely hot, then it is bad. With no load the XM14A should not get hot. And definately not "extrememly hot".
1. If you have a voltmeter/multimeter check the unconnected output of the XM14A for 12V DC. If it reads 12 then it is probably OK.
2. Could be bad power supply, bad base, or bad camera...
3. Send it back.
4. Assuming you do not want to send all back, process of elimination is the only way.
Plug in power supply - does it get hot?
Disconnect camera from base and plug power supply into base, does it get hot now?
Now plug camera into base, does power supply get hot now?
I would send camera, base and PS back, since a new power supply will probably blow internal fuse during the testing process if the base or camera is bad.