Contact | X10.com
Please login or register.

Login with username, password and session length

Author Topic: Help with VA11A video caputre software  (Read 2564 times)

riverratmike

  • Newbie
  • Helpful Post Rating: 0
  • Posts: 2
Help with VA11A video caputre software
« on: July 17, 2011, 10:46:13 PM »
I have a VA11A video capture that I just can't get to work on my computer. I'm running windows 7. I went to the website and downloaded the drivers and vanguard software and still no luck. When I have it connected and I try running the vanguard software I get a error message saying that the VA11A isn't detected. Even though I installed the driver. Any ideas? I'd appreciate any help. Thanks Mike
Logged

Brian H

  • Community Organizer
  • Hero Member
  • ***
  • Helpful Post Rating: 305
  • Posts: 13264
Re: Help with VA11A video caputre software
« Reply #1 on: July 18, 2011, 05:59:11 AM »
According to the X10 knowledgebase. The VA11A is not compatible with Windows 7.
http://kbase.x10.com/wiki/VA11A
Logged

Noam

  • Community Organizer
  • Hero Member
  • ***
  • Helpful Post Rating: 51
  • Posts: 2818
Re: Help with VA11A video caputre software
« Reply #2 on: July 18, 2011, 08:41:30 AM »
Quote from: Brian H on July 18, 2011, 05:59:11 AM
According to the X10 knowledgebase. The VA11A is not compatible with Windows 7.
http://kbase.x10.com/wiki/VA11A
Brian's right. I confirmed with X10 that the VA11A is not compatible with Windows 7 at all.
You will need to get a VA12A to use it with Windows 7.
Logged
 

X10.com | About X10 | X10 Security Systems | Cameras| Package Deals
© Copyright 2014-2016 X10.com All rights reserved.