This truly has to be one of the worst sites I've ever seen for a company of this type.
It's poorly organized, overly flashy, difficult to navigate and unprofessional.
If I didn't know anything about the products I would
NEVER buy from this site.
Coincidentally I can't buy from the site anyway.
The product I actually wanted, I had to find the link through google.
The top navigation bar on the main page
www.x10.com does not work in firefox (possibly works in IE. I didn't look at the source and not about to install IE just to view this steaming pile just to find out)
When I did eventually find the IR controller I wanted, I STILL couldn't buy it!
Advertised with big obtrusive BUY NOW ORDER NOW 49.99! Only my cart shows a completely different product for 129.99? (the suggested product to go with the ir commander)
Just bad all around.
The forum seems to be the only thing, internet wise, they got mostly right. I say mostly because they haven't bothered to upgrade SMF.
I would HIGHLY suggest you get a knew web designer with some actual experience. This looks like "hobby" website or a 3am infomercial scam.
If you can't afford a web designer I would suggest you learn about joomla or other cms. Joomla is very popular, free/cheap, and a good amount of support.
The software and modules are easy enough that someone with some computer skill could handle fairly easily without knowing html, mysql or php.
You could also integrate your website and forum.
If you are using joomla (doubtful), get another template and learn some basic rules of webpages. Like using BLINK sparingly.
Websites should also function in all major browsers. (IE, Firefox, Chrome, Opera)
I almost feel compelled to offer my services for free just so no-one ever has to view this website again ...almost...
BTW I too signed up just to comment on the website. X10 should really consider how many people have registered/posted on the poor quality of the website.
It's just unbelievable to me that this seems to be overlooked by anyone that's serious about being in business.