I tried to transfer my Active Home Pro from my old HP computer to a new Hp slimline using the AHP Lifejacket. The program downloaded on my old computer OK. Old ID and new ID are listed. However the change button is grayed out. What can I do?
Thanks very much!!!! I cleaned the program entirely and started from scratch. Downloaded active home again and restarted AHP lifejack. This time, change ID worked, after that the registration tab showed an error. I think I had read somewhere you should go ahead anyhow, and restart. My old Modules, however, did not show up. I could install new lamp modules and got them to work. At exit, even as it said: saving error, it worked anyhow. The only problem I still have that two of my old, by now discontinued modules (dog and security light) are not available. Any way to get these back? Thanks again very much for your help.