New DST problems

Started by Tuicemen, September 18, 2018, 05:16:39 PM

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Noam

Quote from: normd on September 30, 2018, 08:07:53 PM
... We may have had a power failure.  Can't this thing store the time?

Nope. It has a real-time clock, but it isn't backed-up by battery. So when you unplug the unit (or you have a power failure), the clock resets. Not the smartest design (in my opinion) for a device that's supposed to run timers and such.

ceedee

I would have expected it to do an automatic re-sync with a device.  If it doesn’t report the time, one has no way of knowing if a user-initiated sync is required. Brilliant.

Tuicemen

Quote from: ceedee on October 03, 2018, 12:30:29 PM
I would have expected it to do an automatic re-sync with a device.  If it doesn’t report the time, one has no way of knowing if a user-initiated sync is required. Brilliant.
It is suppose to do this (an automatic re-sync with a device) without notification however with the latest update that may have been broken B:( ::) :'
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ceedee

Quote from: Tuicemen on October 03, 2018, 01:11:23 PM
Quote from: ceedee on October 03, 2018, 12:30:29 PM
I would have expected it to do an automatic re-sync with a device.  If it doesn’t report the time, one has no way of knowing if a user-initiated sync is required. Brilliant.
It is suppose to do this (an automatic re-sync with a device) without notification however with the latest update that may have been broken B:( ::) :'

How do we know if it’s working or broken?   ;)

Tuicemen

If it is broken youll get a notice to sync your time when the hub is off. If it is working youll get no notification.However I agree the app should display the Hubs current time on initially opening the app.
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Noam

Quote from: ceedee on October 03, 2018, 12:30:29 PM
I would have expected it to do an automatic re-sync with a device.  If it doesn’t report the time, one has no way of knowing if a user-initiated sync is required. Brilliant.
That still requires the app to be opened. So if you don't have the app open when power comes back on, you're out of luck. And if you're in another timezone (on vacation, for example), then a time sync would reset it to your *local* time, not the local time of the unit. Also a problem. Even without a clock battery, I would think the unit should be able to reach out to the Internet when it powers up, and pull the correct time for it's set location. But they didn't write the software that way. And they probably never will, unfortunately.

Tuicemen

Authinx continues to try and get the developer to add code to sync time with the internet. However they keep being told the hardware wont allow that which I personaly think is B.S.
Authinx admits the lack of battery backup for the clock was an over sight. when I enquired about the clock maintaining time the factory told them that wouldnt be an issue.
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dave w

Quote from: Tuicemen on October 03, 2018, 04:29:26 PM
when I enquired about the clock maintaining time the factory told them that wouldnt be an issue.
They probably meant it would not be an issue for them.  rofl
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Tuicemen

 rofl I did press the issue but not hard enough :-[
They kept saying the apps would look after it. >*<
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normd

How hard is to store the offset from GMT and reset it to that after a power failure?  I don’t want it reset to any device because I might be in a different time zone than the controller. It doesn’t matter in China where there is only one time zone for the whole country. Maybe time to return my unit.

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