Failure To Connect To Web Server

[tonyad]

I had purchased originally Pan-Tilt- Never got that to work over the WEB due to the use of Net Meeting.
I then talked to X10 and asked what software I should buy. They said Active Home- with iWitness and myHouse
Now I have all installed- the most current release of all-
it works fine on the server- but about 8 times out of 10- I get the message "Failure To Connect To Web Server" when I try to go to myhouse.x10.com - not even trying to go to my server directly-
I also get same results if I try to go all the way using the "?" and ID-

I did update the "hosts" file as tech recommended on both machines- but still can not consistently get connected-

Has anyone have this problem? solved it?

thanks

[X10 Pro]

How are you connected to the Internet? Are you able to connect to the MyHouse Service from the computer where AHP is running?

[tonyad]

Using Satellite- (Hughes.net- was Direcway) - if I can get connected to their web page, then I always can get connected to my server and everything is fine
If I connect to http://63.211.210.99. then I see the Vanguard panel fine (I did not buy this product because Sales said to buy Active Home instead)
I added these lines to the "hosts" file:

#63.211.210.97 myhouse.x10.com
63.211.210.99 myhouse.x10.com

If I ping myhouse.x10.com, it does actually ping this I/P address (63.211.210.99)- it also works about 1-2 times out of the 4-
It I "ping myhouse.x10.com -w 1500", it almost always works-
It appears as though it is a response time problem

thanks for the reply

[tonyad]

as to your second question,, Yes, the server is connected to the myhouse- it shows "waiting for users" and if I can get connected to their page, then I can get connected to my server with no problems

thanks again

[tonyad]

As a follow up- I did try the connection from my second house- which also uses satellite for Internet and it works fine-
IA little slow on camera refreshing , but can be seen and lights adjusted.

Apparently, the problem is in trying to access their page from the same network that is running a iwitness-

so, it does work