i agree, these people sell dilapidated equipment and try to pass off as a legitimate company and as time progressed I have spent thousands on their so called " Home Automation and Video" and i have had not results! They are dead in the water, what they are doing is wrong and erring, i am tired of being feed that cocaphony of how to get that to work you must buy this then that and so forth!! We should report them to the Better Business Bureau so we can get quality products! i have wasted enough money on their promises and i have had enough of their lies and i am optimistic, but they could be a bit demure and courteous to their customers instead of being a blood thirsty corporation trying to make a quick buck through scams! Don't you see my point and agree?? If any one thinks so respond to this? Truly, if they don't improve we must be more ambiguous and want to keep their customers happy with the produsts they deserve for all the money spent, if they don't we must rise and be more austere, not letting them cause us lassitude and the feeling as if we had just wasted money! If anyone sees as i do we must stand up and complain to them until they see the error of their ways!!!We will bring the fight to them until they give us the quality we so rightfully deserve!!!!!!!!!!!!!