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Author Topic: Unable to register software  (Read 3068 times)

carlbeck

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Unable to register software
« on: August 05, 2006, 10:47:37 AM »
I just purchased Active home Pro with the CM15A and the USB Digital Video Converter.  When I load Active Home it asks me to register.  I have tried several times and after I enter the codes from the e-mail I received it looks far awhile then states "Registration Code Not Found".  In reading through the FORUM this software and registration seems to have a serious problem.

I have double checked the registration codes sent and tried registering several times with the same result.  It would sure Be nice if the over $200 worth of products I purchased would work.
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steven r

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Re: Unable to register software
« Reply #1 on: August 05, 2006, 11:14:17 AM »
I'd contact X10 and have them confirm/fix/enter the codes you have.
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BVC let's me tell my camera where to go!
:) Murphy is my beta testing pal. He helps me find problems whether I like it or not. :)

jawaid

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Re: Unable to register software
« Reply #2 on: August 06, 2006, 12:37:14 AM »
Try to register again. Sometimes the register server has issues and things get fixed fairly soon.
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