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[JimC]

I just received an email from Automated Outlet today informing me that they were issuing me a full credit for the defective device (PSC05) including shipping charges. I am satisfied with their response to  my problem and with the speed with which they responded. They shipped my original order the same day I placed the order and they also sent the replacement the same day we agreed as to what the problem was. I would certainly concider ordering from them again.

[roger1818]

I am glad to hear that AO treated you well!  I had heard through the grape vine that they do, but I have never had a problem with one of my orders with which to put them to the test.  I now feel even more confindent reccomending AO to other people!  Thanks for keeping us posted.

[Dan Lawrence]

I bought a new RR501 from AO, since neither my local X10 dealer or X10USA will do by itself. It's bundled with a HR12A Palm Pad Controller, which I don't want or need. AO will sell you a RR501 by itelf.  My old RR501 managed to get the antenna broken, so I wanted a new one, since the old one had trouble getting the signals from the Stick-a-Switch in my Breakfast Room.