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[FreddyDan]

The problem is still there on april 21th 2007.

[inomis]

Still there on April 30th.        

[Dan Lawrence]

EVERYBODY!!! that is having this ONGOING FOR TOO LONG PROBLEM!!!!!!!!

Send a PM to mmallari (find his posts and click on his name, his info will appear and you can PM him).  Hopefully, if all of you do it, he will look into the problem.

This has been going on for much too long with no resolution.

[immyfish]

Any updates on this issue?

[Dan Lawrence]

Obviously, NOTHING has been done.  Nobody from X10USA has even bothered to address or post what's being done about it.

X10USA gets the BIG ZERO for this ongoing problem.

[immyfish]

Thanks, Dan. It's hard to believe a competitor hasn't taken over this space yet.

[Dan Lawrence]

As far as X10 technology is concerned, X10USA is the patent holder for the US and Canada, so no competitor could take over.

I suspect the  Newer Version On Server problem is due to the fact that X10USA has lost a lot of technical people over the last 10 months, so there's no one to handle the problem.

My advice is to e-mail and PM Michael Mallari michaelm@mail.x10.com until you get a proper response. People are spending their money to buy OnAlert, they deserve a response.  Don't bug him, nothing is going to change.

[immyfish]

I downloaded On Alert last night and got it up and running no problem!  I bought from a 3rd party, so maybe that's the trick? Anyway, I'm really happy with it (so far)!

[tinnman357]

Hello all,
   Just wondering if any one has been able to get the "newer version" from X10 yet?

[Tuicemen]

Anyone who followed my instructions and emailed X10 support or followed Dans advice of PMing MMallari or e-mailing him should have the new link.
It really isn't that hard!

[tinnman357]

Well Sir,
         I have already emailed support (3 days before I read your instructions and again yesterday). No response. Did you catch the last line of Dans advice? Thanks for your help.

[Tuicemen]

Yes!
 If you don't bug MMallari nothing will change ! 
He seems to be the only one left at X10 that Knows what is going on! 
Catch him before he too is gone! And keep on him until you get the file!

[drjar]

Well it's June 2 2007 and still "wrong version" on server. I followed everyone's advice but it's Saturday and I don't want to wait for Monday (or later ) to get an e-mail! If anyone can send a copy, I will try to activate it with my order number. ANYONE WILLING TO HELP???

[KDR]

drjar ... how can anyone send you the file? You left no email address to send it to.

^{----------------KDR}

[cyberk]

Hi today buy On Alert, and de same problem. I have installed software ActiveHome Pro 3,204, buys the Plug-Ins On Alert when I install OnAlert generates the following error "to never version of this installation is on the server. Please re-download this installation ". As I can solve the problem

Thanks