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[TakeTheActive]

• Application exception occurred:
          App:  (pid=308)
          When: 2006-10-21 @ 04:13:01.198
          Exception number: c0000005 (access violation)
  
  *----> System Information <----*
          Computer Name: DELL4100
          User Name: 4100_Admin
          Number of Processors: 1
          Processor Type: x86 Family 6 Model 8 Stepping 6
          Windows 2000 Version: 5.0
          Current Build: 2195
          Service Pack: 4
          Current Type: Uniprocessor Free
  
  *----> Task List <----*
     0 Idle.exe
     8 System.exe
   156 smss.exe
   188 csrss.exe
   208 winlogon.exe
   236 services.exe
   248 lsass.exe
   424 svchost.exe
   460 spoolsv.exe
   520 DKService.exe
   536 svchost.exe
   556 GhostStartServi.exe
   592 navapsvc.exe
   672 NPROTECT.exe
   704 regsvc.exe
   624 MSTask.exe
   932 x10nets.exe
  1044 Explorer.exe
   500 SymTray.exe
  1232 DTemp.exe
  1272 GA311.exe
  1176 Proxomitron.exe
  1308 csinsmnt.exe
  1316 taskmgr.exe
  1336 NetPerSec.exe
  1192 ntvdm.exe
   940 IEXPLORE.exe
  308 ActiveHm.exe
   600 firefox.exe
  1068 RUNDLL32.exe
  1100 drwtsn32.exe
     0 _Total.exe
  .
• Application exception occurred:
          App:  (pid=652)
          When: 2006-09-18 @ 09:46:03.487
          Exception number: c0000005 (access violation)
  
  *----> System Information <----*
          Computer Name: DELL4100
          User Name: 4100_Admin
          Number of Processors: 1
          Processor Type: x86 Family 6 Model 8 Stepping 6
          Windows 2000 Version: 5.0
          Current Build: 2195
          Service Pack: 4
          Current Type: Uniprocessor Free
  
  *----> Task List <----*
     0 Idle.exe
     8 System.exe
   156 smss.exe
   188 csrss.exe
   208 winlogon.exe
   236 services.exe
   248 lsass.exe
   424 svchost.exe
   456 spoolsv.exe
   516 DKService.exe
   532 svchost.exe
   548 GhostStartServi.exe
   588 navapsvc.exe
   648 NPROTECT.exe
   704 regsvc.exe
   752 MSTask.exe
   916 x10nets.exe
  1068 Explorer.exe
  1108 SymTray.exe
  1224 DTemp.exe
   828 GA311.exe
  1228 Proxomitron.exe
   936 csinsmnt.exe
  1244 taskmgr.exe
  1260 NetPerSec.exe
  1268 Explorer.exe
  1300 ntvdm.exe
   340 IEXPLORE.exe
  1432 firefox.exe
  1112 AcroRd32.exe
   940 IEXPLORE.exe
  1472 IEXPLORE.exe
  652 ActiveHm.exe
  1348 drwtsn32.exe
     0 _Total.exe
  .
• Application exception occurred:
          App:  (pid=1448)
          When: 2006-09-17 @ 22:07:44.782
          Exception number: c0000005 (access violation)
  
  *----> System Information <----*
          Computer Name: DELL4100
          User Name: 4100_Admin
          Number of Processors: 1
          Processor Type: x86 Family 6 Model 8 Stepping 6
          Windows 2000 Version: 5.0
          Current Build: 2195
          Service Pack: 4
          Current Type: Uniprocessor Free
  
  *----> Task List <----*
     0 Idle.exe
     8 System.exe
   156 smss.exe
   188 csrss.exe
   208 winlogon.exe
   236 services.exe
   248 lsass.exe
   424 svchost.exe
   456 spoolsv.exe
   516 DKService.exe
   532 svchost.exe
   548 GhostStartServi.exe
   588 navapsvc.exe
   648 NPROTECT.exe
   704 regsvc.exe
   752 MSTask.exe
   916 x10nets.exe
  1068 Explorer.exe
  1108 SymTray.exe
  1224 DTemp.exe
   828 GA311.exe
  1228 Proxomitron.exe
   936 csinsmnt.exe
  1244 taskmgr.exe
  1260 NetPerSec.exe
  1268 Explorer.exe
  1300 ntvdm.exe
   340 IEXPLORE.exe
  1432 firefox.exe
  1112 AcroRd32.exe
  1012 NOTEPAD.exe
   940 IEXPLORE.exe
  1472 IEXPLORE.exe
  1448 ActiveHm.exe
   436 drwtsn32.exe
     0 _Total.exe
  .
• Application exception occurred:
          App:  (pid=1372)
          When: 2006-09-17 @ 00:22:19.009
          Exception number: c0000005 (access violation)
  
  *----> System Information <----*
          Computer Name: DELL4100
          User Name: 4100_Admin
          Number of Processors: 1
          Processor Type: x86 Family 6 Model 8 Stepping 6
          Windows 2000 Version: 5.0
          Current Build: 2195
          Service Pack: 4
          Current Type: Uniprocessor Free
  
  *----> Task List <----*
     0 Idle.exe
     8 System.exe
   156 smss.exe
   188 csrss.exe
   208 winlogon.exe
   236 services.exe
   248 lsass.exe
   432 svchost.exe
   464 spoolsv.exe
   524 DKService.exe
   544 svchost.exe
   560 GhostStartServi.exe
   596 navapsvc.exe
   668 NPROTECT.exe
   748 regsvc.exe
   692 MSTask.exe
  1100 Explorer.exe
  1076 SymTray.exe
  1256 DTemp.exe
   912 GA311.exe
  1248 Proxomitron.exe
  1260 csinsmnt.exe
  1272 taskmgr.exe
  1288 NetPerSec.exe
  1308 ntvdm.exe
  1028 IEXPLORE.exe
  1324 firefox.exe
  1036 Explorer.exe
  1396 x10nets.exe
  1372 ActiveHm.exe
  1564 drwtsn32.exe
     0 _Total.exe
  .
• etc...
  

[/font]

Too bad that there's NO ONE that I can report this to, or WORK WITH on solving... 

Reference: [HELP] Any Winternals/SysInternals Gurus Here???  (Read 640 times)

[-Bill- (of wgjohns.com)]

When does this error occur?

"Access violation" sounds like ActiveHm.exe is attempting to access memory outside of its allocated range i.e. memory that is un-allocated, or memory that belongs to another running task (program).

[tjdavj]

TTA-

What is that last listed task:  _Total.exe  [I'm always suspicious of task/process that starts with a "_"]?

Also, what does the event log say?

Hope this helps..

[TakeTheActive]

What is that last listed task:  _Total.exe  [I'm always suspicious of task/process that starts with a "_"]?

Also, what does the event log say?

I:

• GOOGLED IT - ~500 hits and the ones I viewed didn't sound serious.
  .
• LOOKED in Task Manager - It wasn't running.
  .
• STARTED UP Sysinternals Process Explorer - It wasn't running.
  .
• SEARCHED the LOCAL hard disks via Windows Explorer for both "Filename" and "Files Containing Text" - Not found.
  .
• SEARCHED the Registry - only 'similar' entry that I found was:
   
  HKLMSYSTEMCurrentControlSetServicesSysmonLogLog QueriesSystem OverviewCounter List = [REG_MULTI_SZ]
  Processor(_Total)\% Processor TimeMemoryPages/sec PhysicalDisk(_Total)Avg. Disk Queue Length
  
  Since it has the same Task ID as Idle.exe, I'm fairly comfortable that it's a Windows process.
  .
• VIEWED the three logs in EVENT VIEWER - found no references.
  
  ActiveHm.exe just went BALLASTIC ( "Not Responding") - no events of any kind logged in any of the three logs since almost two hours ago...
  

My only *NEW* concern is that "something" just generated a Popup Window with an "Error during install - must reboot" (paraphrased).  Thus, I've delayed the reboot until I've checked EVERYTHING that I wanted to check.

Hope this helps..

Thanks for your ideas!

Are you familiar with the "Teddy Bear Troubleshooting Method"? 

P.S. THANKS for posting your Intro in: GUESTS/LURKERS: Why Don't You Register (and Become NEWBIEs)?  (Read 959 times)!

In it, you stated: "...[and a big nudge from TTA], I will introduce myself...". But, if you check the current Members List, you'll see that there are *SEVERAL* other NEWBIEs, with 2 or more posts, that, *WITHOUT* my BUGGING / NAGGING / NUDGING,  haven't introduced themselves yet. What's a concerned Community Organizer to do?!? :-

[TakeTheActive]

When does this error occur?

T O T A L L Y   R A N D O M ! ! !
  :-

[-Bill- (of wgjohns.com)]

When does this error occur?

T O T A L L Y   R A N D O M ! ! !
  :-

Shh!       I think you've uncovered a secret Microsoft plot to force you to upgrade to XP!   

Oh, no!  Now they'll be looking for me!   

[Dan Lawrence]

Bill,

It's not a secret Microsoft plot, they cut off support for all 9x O/S, including 98 and ME.   They also cut off support for DOS.

Wonder how the corporate world has taken the news, as a lot of companies run 9x on the workstations and some adavnced server O/S.

[vhoang]

Install .Net 2.0 Framework

[TakeTheActive]

...It's not a secret Microsoft plot, they cut off support for all 9x O/S, including 98 and ME.   They also cut off support for DOS.

Since I'm running AHP v3.204 under Win2K SP4, how is your comment applicable?

• *----> System Information <----*
          Computer Name: DELL4100
          User Name: 4100_Admin
          Number of Processors: 1
          Processor Type: x86 Family 6 Model 8 Stepping 6
          Windows 2000 Version: 5.0
          Current Build: 2195
          Service Pack: 4
          Current Type: Uniprocessor Free
  

[/font][/size]

[TakeTheActive]

Install .Net 2.0 Framework

Why?

[-Bill- (of wgjohns.com)]

It's not a secret Microsoft plot, they cut off support for all 9x O/S, including 98 and ME.   They also cut off support for DOS.

I know.  Win 2000 is getting to that point too.  They do "announce" it as long as you know where to look (most people don't).

Wonder how the corporate world has taken the news, as a lot of companies run 9x on the workstations and some adavnced server O/S.

Well, the company I work for is still running Win98 (not even SE!) on most machines, Win ME on one and XP on only one!  Talk about a PITA for me to keep running!  But, the general attitude is "If it ain't broke, don't fix it."  The Win ME machine will probably have to be replaced soon as it is connected to the internet, won't support Win XP and is now "out-of-the-loop" on Windows updates (unless MS chooses to release a "critical" update for Win ME.

Anyway, I was mostly joking.  I mean really, what incentive would Microsoft have to sabotage their own software?  

[Charles Sullivan]

[Anyway, I was mostly joking.  I mean really, what incentive would Microsoft have to sabotage their own software?   

Obviously to get you to spend another few hundred dollars for an OS upgrade.  (Not that I think they've actually done this that overtly.)

[TakeTheActive]

[Anyway, I was mostly joking.  I mean really, what incentive would Microsoft have to sabotage their own software?   

Obviously to get you to spend another few hundred dollars for an OS upgrade.  (Not that I think they've actually done this that overtly.)

Heh! 

And since you're in the same TIMEZONE as me, EDT, *DOUBLE HEH* for being up at this ungodly hour! 

[Charles Sullivan]

[Anyway, I was mostly joking.  I mean really, what incentive would Microsoft have to sabotage their own software?   

Obviously to get you to spend another few hundred dollars for an OS upgrade.  (Not that I think they've actually done this that overtly.)

Heh! 

And since you're in the same TIMEZONE as me, EDT, *DOUBLE HEH* for being up at this ungodly hour! 

Your assumption that you're communicating with a live human (as opposed to a machine - or something else) may not be correct. 

[TakeTheActive]

[Anyway, I was mostly joking.  I mean really, what incentive would Microsoft have to sabotage their own software?   

Obviously to get you to spend another few hundred dollars for an OS upgrade.  (Not that I think they've actually done this that overtly.)

Heh! 

And since you're in the same TIMEZONE as me, EDT, *DOUBLE HEH* for being up at this ungodly hour! 

Your assumption that you're communicating with a live human (as opposed to a machine - or something else) may not be correct. 

After our previous (weeks/months ago) 90+ minute telephone conversation (on *MY* tab), I'm relatively confident that I'm conversing with another *HUMAN*