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[TakeTheActive]

I'm putting together a "X10 Troubleshooting Questionaire" (which will be a LOCKED post, that we can all reference, which ASKS the "proper questions") that we can point NEWBIEs with problems to so that we can get a better understanding of *BOTH* their problem(s) *AND* their experience level.

Please add your suggestions to this thread and when we all (or I ) feel that it's complete, I'll move it to the LOCKED post that we can LINK to.

Thanks!

My First Pass:

• 1.) How long have you been using X10 products?
  
  
• 2.) Which Computer Interface module(s) [i.e. CM11A/CM15A] do you currently have in service? How many of each? - JimC
  
   - If you're experiencing a CM15A/AHP problem: - Puck
   * - What version of the software are you running?
   * - What Plug-Ins do you have installed?
  
  
• 3.) Which Transceivers do you currently have in service? How many of each? - JimC
  
  
• 4.) Which Transmitters (PLC and RF) do you currently have in service? How many of each? - JimC
  
  
• 5.) Do you have a 'Capacitor / Passive Coupler / Repeater-Coupler / Other' installed across your phases? If so, which one? Why did you need it?
  
  
• 6.) Do you have any X10 Filters installed? How many? Where? Why?
  
  
• 7.) Do you own (and know how to use) an X10 Signal Strength Meter? Which one?
  
  
• 8.) What is your "Electrical Expertise"?
  
   - Can you install a new outlet? [Bust open sheetrock, run wire, tie into existing / install new circuit breaker.]?
   - Do you own (and know how to use) a VOM/DVM?
   - Do you own (and know how to use) an oscilloscope?
  
  
• 9.) What have you already tried? What were the results? - Puck
  
  
• 10.) Have you mapped out your electrical circuits per Puck's Tutorial? - KDR
  
   - How to Map your Electrical Circuits  (courtesy of Puck)
  
   - MAP / MEASURE / CORRECT
  
  
• 11.) Have you LOCATED and FILTERED your SIGNAL SUCKERS?
  
   - Locating and Filtering SIGNAL SUCKERS Using the ELK ESM-1 (courtesy of Jeff Volp)
  
  
• 12.) ...MORE IDEAS HERE PLEASE...
  

[Puck]

• 10.) What have you already tried and what were the results?

[KDR]

• 11.) Have you mapped out your electrical system per Pucks Tutorial?

[Puck]

• 12.) If an AHP problem, what version are you running and what Plug-Ins are installed?

[TakeTheActive]

• 11.) Have you mapped out your electrical system per Pucks Tutorial?

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• How to Map your Electrical Circuits  (Read 32 times)
  .
• MAP / MEASURE / CORRECT
  

[JimC]

3.) Which Transceivers do you own? How many of each?
.
4.) Which Transmitters (PLC and RF) do you own? How many of each?

Would we also want to know how many of each of the items in 3 and 4  are in use?

I own many transceivers but only use one other than the CM15A.

[TakeTheActive]

Thanks for your input Folks!

OP has been updated...

[Tuicemen]

#1 is irrelevant!
Many oldtime users of X10 know nothing about filters or phase couplers!  ???Why
Thus they have similar issues! The answers to other questions  will tell us How experienced they are!
#12: Have you made any resent upgrades? Software( version update)/Hardware(Cm11A to CM15A)
#13 Have you done an ADVANCED SEARCH on your problem!