If you really want disappointment install Windows Vista, then you have absolutely NOTHING! But of course, there is nothing anywhere on their Website, be it in the Tech Support pages, or anywhere to tell you that your chit out of luck if you have Vista, but hey, BUY, BUY, BUY! They might as well put a page up that says "We don't support our products or software unless we feel like it, when we feel like it and IF we feel like it, but you need to buy our products anyways because we need the money to support our personal habits, pay for our outrageous vacations, oh, and our legal bills too!"
"Just because we have a 100% mark-up on our prices and tell you we are selling them at half price doesn't mean a thing."
I used to be a big fan of X10. I would have defended their products and went to bat for them, as I once did, when ever the need arose. But that was about 5 years ago before then went to Bankruptcy court, and ever since then it's been like a wild rollercoaster straight downhill. They seemed to have changed their whole business tactics and attitude when it comes to customer service and support. Now you're better off going to the message boards in order to find any kind of support or even information about anything. They haven't updated their products or their website other than to add more and more Ad's with every click, scroll and webpage.