@3:08pm Central Time
Hello Mr. Moocow:
This is what I did:
1. I went to device manager and I saw under imaging devices the Intel PC Camera device.
2. right click on intel PC Camera and clicked on Uninstalll
3. checked the box on delete the driver software for this device
4. unplugged the VA11A from computer
5. plugged it back in
6. the window Found new hardware came up and click from 3 options, the first option that state: locate and install driver software (recommended) windows will guide you through a process of installing driver software for your device
7. saw the installing device in task bar
8. another window came up and said windows encountered a problem installing the driver software for your device and closed the window
9. saw 2 unknown devices under other devices in device manager
10. right click on the first one and hit on the option update driver software
11. click on the following screen: browse my computer for driver software manually
12. went to browse :C:\Program files\Common Files\ X10\Driver Install\ VA11A Video Capture
13. saw the red window saying windows cant verify the publisher of this driver software. Clicked on Install this driver software anyway
14. And finally saw windows has successfully update your driver software for the device X10 VA11A Video Capture and saw it under Imaging devices the VA11A Video capture.
15. tried to run the vanguard but still see the runddl error message. i dont know where i can take it from here. one thing multiview works but i need the vanguard control center to work. tried the pan&tilt pro software but did not work either. any suggestions?
thanks