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[anhnn100]

I can control ws12a, but dont know why cannot control sw13a ans xps3.  Both of them are using for fluorescent.  The sw13a connect to ws14a for 3-way light.   Does the software work for them?

[Dan Lawrence]

Are you using Active Home or Active Home Professional?  If Active Home and the CM11A serial interface, the correct forum is the one dealing with Active Home.

[anhnn100]

I am using Active Home Professional.

[Brian H]

Were are the WS12As in relation to the WS13A/WS14A installation? You may have a signal problem to the area where the WS13A/WS14A unit are installed. If you set them all [as a test] to the same address can you then turn them on; with an ON  command; to the common address?
The WS13A/WS14A switches do work manually?

[anhnn100]

I used to use remote control to turn lights on/off.  It work find with remote or manual.  I just cannot control by the activeHomePro software with the sw13a and sps3.  The software just turn it off, but not on.