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Author Topic: Vanguard Software  (Read 18049 times)

mlaboss

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Vanguard Software
« on: September 30, 2007, 02:37:25 PM »

I downloaded the vanguard software and everytime I try to install it I get an installation error. I have sent an e-mail to X-10 over a week ago and have yet to receive a response.

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HA Dave

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Re: Vanguard Software
« Reply #1 on: September 30, 2007, 03:14:21 PM »

Call X10 on the phone. Have your purchase info handy to ID yourself to them with. They will email you a new link.

The software is server installed
. You can't download it and install later... you won't get all of it. You will need to click the "run" button and let the X10 servers install the software. X10 will keep (guard) the software... and will glady send a new link to you when you need a replacement.
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project5k

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Re: Vanguard Software
« Reply #2 on: October 07, 2007, 09:07:08 PM »

tried this and it made no difference
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HA Dave

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Re: Vanguard Software
« Reply #3 on: October 07, 2007, 10:48:08 PM »


tried this and it made no difference


Make sure your in "administrator mode" when you install.
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jstoufer

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Re: Vanguard Software
« Reply #4 on: October 16, 2007, 03:53:18 AM »

I ordered a 4 cam system with vanguard software and got the email with the link to d/l vanguard yesterday.  I tried everything and kept getting the "corrupt installation file" error.  I emailed customer support and Eric Boyd sent me a zip file that installed perfectly!  I'll post again if I have any problems after my order arrives.
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HA Dave

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Re: Vanguard Software
« Reply #5 on: October 16, 2007, 05:57:36 PM »


I emailed customer support and Eric Boyd sent me a zip file that installed perfectly! 


I nominate Eric for (customer support) employee of the month.
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-Bill- (of wgjohns.com)

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Re: Vanguard Software
« Reply #6 on: October 16, 2007, 11:04:12 PM »


I emailed customer support and Eric Boyd sent me a zip file that installed perfectly! 


I nominate Eric for (customer support) employee of the month.

I second!   ;D
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-Bill- (of wgjohns.com)
bill@wgjohns.com

In the real world, the only constant is change.

When I'm online you can find me in the Home Automation Chat Room!

steven r

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Re: Vanguard Software
« Reply #7 on: October 24, 2007, 02:39:55 PM »

I nominate Eric for (customer support) employee of the month.
I second!   ;D
All in favor, say I. ;)
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zach1234

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Re: Vanguard Software
« Reply #8 on: December 24, 2007, 12:25:28 AM »

Try to re download and install.
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email

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Re: Vanguard Software
« Reply #9 on: December 24, 2007, 03:41:45 PM »

I
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