Yea, I will also confirm alex is with the company. and your very welcome... we don't have alot of time on the forums, but we are deciding to make our presence at least known a little. Alex might have more time to be able to help you guys...
As far as some of the problematic users, I am not happy. I have been getting alot of reports lately, but the people reporting are generally the ones about to get banned. have this be a warning.. to all, if i read one more post about report us to the bbb or report us to here or report us to there... because you don't use proper communication, or ask the questions to the proper people... you will be banned... period.