Please login or register.

Login with username, password and session length

Author Topic: AHP Crash when view stills  (Read 19257 times)

x10challanged

  • Sr. Member
  • ****
  • Helpful Post Rating: 5
  • Posts: 102
AHP Crash when view stills
« on: May 12, 2008, 07:03:04 PM »

My system has been up for several months and working fine, I was out of town for a week and had Macros set-up to take stills & snapshots when motion detected.

Now when I go to view stored media I can view snapshots no problem, but as soon as I click "stills" AHP crashes.  I can view both via explore no problem.

Ideas of the cause?
Logged

Tuicemen

  • Administrator
  • Hero Member
  • ****
  • Helpful Post Rating: 282
  • Posts: 10505
  • I don't work for X10, I use it successfuly!
Re: AHP Crash when view stills
« Reply #1 on: May 13, 2008, 09:36:09 AM »

Which version of AHP do you have?
Version 3.228 fixes some video issues!
But be sure you have a back up of your AHX file before you install! ;)
Logged
Please Read Topic:
General Forum Etiquette
Before you post!

PajamaGuy

  • Hero Member
  • *****
  • Helpful Post Rating: 32
  • Posts: 522
Re: AHP Crash when view stills
« Reply #2 on: May 13, 2008, 11:35:58 AM »

It doesn't by chance enable the VA11a with VISTA does it????????
Logged
PajamaGuy
Win-7 - Dell XPS -Automation
VA12a on a dedicated desktop - Video
XTB-IIR & V572RF32

Remote via LogMeIn (FREE) and Ignition

Tuicemen

  • Administrator
  • Hero Member
  • ****
  • Helpful Post Rating: 282
  • Posts: 10505
  • I don't work for X10, I use it successfuly!
Re: AHP Crash when view stills
« Reply #3 on: May 13, 2008, 12:46:08 PM »

It doesn't by chance enable the VA11a with VISTA does it????????
I don't run Vista but give it a try and let us know! ;)
Logged
Please Read Topic:
General Forum Etiquette
Before you post!

x10challanged

  • Sr. Member
  • ****
  • Helpful Post Rating: 5
  • Posts: 102
Re: AHP Crash when view stills
« Reply #4 on: May 19, 2008, 05:41:48 PM »

Sorry guys, I did this post then left the country for a wedding the next morning.  Since I have returned all works fine ???  guess the software was tired and needed a little break.
Logged

Dan Lawrence

  • Hero Member
  • *****
  • Helpful Post Rating: 68
  • Posts: 3991
Re: AHP Crash when view stills
« Reply #5 on: May 19, 2008, 05:55:06 PM »

If you haven't upgraded AHP to 3.228 yet, do so.  It does fix a bunch of things since 3.204 came out.
Logged
I don't SELL this stuff... BUT I sure do ENJOY using it!!!

x10challanged

  • Sr. Member
  • ****
  • Helpful Post Rating: 5
  • Posts: 102
Re: AHP Crash when view stills
« Reply #6 on: May 20, 2008, 07:11:17 AM »

Thanks Dan,
I always wait a while before upgrading to ensure the bugs have been worked out of upgrades.  I'm not a great troubleshooter with software.  I have been following the various changes and problems with the upgrade.
Logged
 

X10.com | About X10 | X10 Security Systems | Cameras| Package Deals
© Copyright 2014-2016 X10.com All rights reserved.