Unable to download latest update

[reverett]

Hello,

I have tried a few times to download the latest AHP update. I click on the update link and it closes AHP the way it normally does but I never get the little install window that normally comes up. When I reload AHP I get the update link again (endless loop). I believe the only thing that has changed on my system is I have installed the latest version of AVG Free antivirus software. No changes to Windows firewall that I know of. Has anyone else run into this? Any suggestions?

Thanks,

Randall

[Dan Lawrence]

Try turning off the AVG Free antivirus software.  It may be blocking the update.

[jhonny]

HI
please can sombody help. when installing myhouse online and onalert i get an error (a newer version of this software is on the server please re-download).
please advise.
thanks,
jhonny

[jhonny]

HI
please can somebody help. when installing myhouse online and onalert i get an error (a newer version of this software is on the server please re-download).
please advise.
thanks,
Johnny

[Dan Lawrence]

Do a search for "a newer version of this software is on the server please re-download)" this is not a new problem, It's been going on for at least two years.  There's lots of information about it.