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[DADDYFRANK]

all software instulled and reg.
have installed va12a video capture device. computer recognizes it and installs with error "problem with device and will not work properly."
contacted tech and was sent additional drivers for whatever but did not change devise mgn. shows va12a but has excle.mark indicateing not working?
any suggestions? thyank you.

[raster69273]

Uninstall the device from device manager. then, reinstall device.

[Kramer Chins]

Also another problem people are having with the VA12A is not enough power from their USB ports. It's my understanding that the VA12A pulls A LOT of power... I too had the same problems with mine. Go out and get a POWERED USB HUB, then plug the VA12A into the Powered Hub. It helped with mine and haven't had any problems since...

Another thing: What system are you running? XP, Vista?

[x10dude]

Does anyone know whether the USB version makes a difference? I run my VA12A on a USB 1.1 port (P4 2.8ghz, 2gig RAM XP machine.) With the latest AHP, I get GPFs (general fault protection) and with AHP 3.228, the VA12A doesn't even work (all cameras return a screen full of interferance.)

A USB 2.0 port is much faster, more reliable, and can put out more juice if needed. I haven't tried the VA12A on a 2.0 port since I run Windows 7 on the machine that has 2.0 ports and don't want to break anything on it at this point.

Thanks,

Frank