I'M HAVING PROBLEM AFTER PROBLEM WITH THIS VANGUARD SOFTWARE THAT IS SUPPOSED TO ALLOW FOR REMOTE VIEWING OVER THE INTERNATE.RIGHT OFF,IT DISABELED MY MIRELESS MOUSE,ONLY WAY TO GET IT WORKING AGAIN WAS BY UNPLUGING THE VIDEO ADPTER.WHILE VIEWING THE VANGUARD ON MY COMPUTER,AS SOON AS I START TO TAKE SNAPSHOTS OR RECORD VIDEO,IT SHUTS THE WHOLE DEAL DOWN,SAYIND THAT RUNNING DLL AS APP ENCOUNTERED PROBLEMS,ITS DRIVING ME NUTS.WHY WOULD THIS HAVE ANYTHING TO DO WITH WIRELESS MOUSE,THERE USING DIFFERENT USB PORTS?WHAT IS THE WIRELESS TRANSEIVER THAT CAME WITH EVERYTHING,USED FOR?I'VE PLUGGED IT IN SEVERAL TIMES,NOTHING DIFFERENT HAPPENS.THOUGHT IT HAS SOMETHING TO DO WITH PAN N TILT ECT CAM ADJUSTMENTS? SO FAR,NOTHING. ITS THE CM19ASD