I'm glad you got at least part of it working!
I don't have the vanguard software but if it is anything like IWatchout that comes with AHP then you could probably change codecs and fix the crashing problem.
If you can try to switch the default codec to Microsoft Codec 1. I believe thats the one. Somebody correct me if I'm wrong.
Just play around with the software and try some different things! You'll get used to it! And pretty soon you'll be posting and helping someone else out!
Thanks for not giving up on us!