Print

Please login or register.
1 Hour 1 Day 1 Week 1 Month Forever
Login with username, password and session length

[philby]

Hi
I recieved my webcam today and it works great sending a nice clear image to my PC.
I go to http://gate.x10.com and internet explorer crashes.
The sceen is black and then it closes the window.
I use IE 8 with windows vista. I live in Houston TX, and I use ATT uverse if that means anything.
Not too sure what I am supposed to do to get this to
work. Anyone have any ideas?
Thanks!
Phil

[Dan Lawrence]

There's something very wrong with  http://gate.x10.com.  I tried it through the link you provided with Firefox 3.5.5 and I got a totally black screen, but Firefox didn't crash.

[Brian H]

I just tried it and also got the black screen. IE8
I also may have gotten a clue. A security notice popped up and basically said IE has blocked a site from installing an ActiveX Control on the computer. So it could be a Security Setting blocking the site.

[Knightrider]

ActiveX and firefox aren't compatible.  There is a firefox extension that allows for a work-around, but it essentially opens a virtual IE tab.

Thus explains Dan's conundrum

[jkmcc]

I have tried the last couple days to get onto this.  I am unable.   Is the http://gate.x10.com server having problems?

I have tried a couple machines all with different versions of IE.   Everyting from IE 8 to IE 7

This is very frustrating

[Brian H]

X10 may know if the servers are having problems.
Since the forums are mostly volunteers. We may not have that information on server conditions.

[Knightrider]

To jkmcc and philby:

I feel your pain.  The server issue is nothing new and I've personally had problems since 2007 and I think the forum has posts indicating the same dating back much farther. 

Here's the work around:

Real VNC or LogMeIn.  Both have a free version available and will let you run things remotely.

An advance search on the above two will turn up much discussion on the pros and cons of each.

[Outlander]

Well first off hello folks, Not sure if anyone has explained it but herewe go:
1. on the man Vanguard screen (your pc), click optons, then remote user. There is a access ID number, write it down. then you have to crate a password. now click on the connect button. it should display (online)
2. now open your browser to (http://gate.x10.com/).
3. put your mouse curser on the little vanguard window and right click on it to make it 100%. You sould be looking at the remote vanguad sceen.
4.on the remote vanguard screen click on the connect button. a pop up window will display asking for a user name, password and access id. create a name put your password in and put the access id you wrote down, then hit connect.
5. the screen should say accessing image. wait a few seconds and it should come up. But if you have low bandwidth it might not come up to fast.

it took me a while to get it up and going. Hope this helps.