Contact | X10.com
Please login or register.

Login with username, password and session length

Author Topic: Upon start-up AHP is asking for Plug-In Registration  (Read 3834 times)

Don N

  • Hero Member
  • *****
  • Helpful Post Rating: 14
  • Posts: 311
Upon start-up AHP is asking for Plug-In Registration
« on: December 19, 2009, 10:51:00 AM »
When I started-up AHP this morning, a drop-down menu asked me for Product Registration Codes for all Plug-Ins.  After 7-8 years of using these products, it's now asking for Registration Codes.  Of course I have no idea where they are.  And X10 "Technical Support" is not available on the weekend.  Has anyone else experienced this problem lately? 
Logged

Tuicemen

  • Administrator
  • Hero Member
  • ****
  • Helpful Post Rating: 286
  • Posts: 10545
  • I don't work for X10, I use it successfuly!
Re: Upon start-up AHP is asking for Plug-In Registration
« Reply #1 on: December 19, 2009, 11:35:17 AM »
Sounds like your AHX file got corupt! :(
Hope you have a back up! ::) :'
loading a back up Ahx file may fix it! ::)
Logged
Please Read Topic:
General Forum Etiquette
Before you post!

Don N

  • Hero Member
  • *****
  • Helpful Post Rating: 14
  • Posts: 311
Re: Upon start-up AHP is asking for Plug-In Registration
« Reply #2 on: December 19, 2009, 11:48:33 AM »
Same results from previously backed-up versions.  Everything works except for the cameras.  I've lost the camera icons.  Smart Macros are fine.  I don't use OnAlert. 
Logged

hawk1

  • Hero Member
  • *****
  • Helpful Post Rating: 21
  • Posts: 625
Re: Upon start-up AHP is asking for Plug-In Registration
« Reply #3 on: December 19, 2009, 04:13:25 PM »
Mine did the same exact thing!  Have to put it my registration numbers again.   B:(
Logged
koopr@sstelco.com, I don't know what I'm doin but I'm havin fun doin it!

Don N

  • Hero Member
  • *****
  • Helpful Post Rating: 14
  • Posts: 311
Re: Upon start-up AHP is asking for Plug-In Registration
« Reply #4 on: December 19, 2009, 06:14:10 PM »
Thanks hawk1 ... guess I'll be tearing the closet apart looking for the numbers or waiting until Monday to call X10.
Logged

Tuicemen

  • Administrator
  • Hero Member
  • ****
  • Helpful Post Rating: 286
  • Posts: 10545
  • I don't work for X10, I use it successfuly!
Re: Upon start-up AHP is asking for Plug-In Registration
« Reply #5 on: December 19, 2009, 07:07:18 PM »
I wonder if it is version specific?  ??? ::) I'm running 3.236 and never had this issue.
have 3.228 on other PCs but can't remember if I ever put in the registration numbers ::) :' :-[
If I did it's asking for them now! ??? ???
 >!
Logged
Please Read Topic:
General Forum Etiquette
Before you post!

Don N

  • Hero Member
  • *****
  • Helpful Post Rating: 14
  • Posts: 311
Re: Upon start-up AHP is asking for Plug-In Registration
« Reply #6 on: December 21, 2009, 11:28:00 AM »
Registration numbers entered ... all is well.
Logged
 

X10.com | About X10 | X10 Security Systems | Cameras| Package Deals
© Copyright 2014-2016 X10.com All rights reserved.