Lamp module dims lamps

[Brian H]

If it is full On and looks like a night light. That is not good.
Hope Customer Service has an answer. Even if it is just an exchange as they may not know of a problem or are not saying anything.

[dave w]

Oh gee whiz, and here I just told Stoney, that X10 had great quality. Yummy, crow pie is getting tastier all the time.

[LT]

To add insult to injury I have been on hold with tech support for 30 minutes listening to their cheesy music. Online chat doesn't respond other then to say this is routine. I may give up and return the entire order. I'll keep you posted.

[LT]

40 minutes later and I get a recording asking me to leave a message. Not a good sign.

[Brian H]

By chance while you are listening to the cheesy music. What is the Date Code {small round sticker on back of module} of the modules?

[LT]

The date code is 09j44. I just received an e-mail offering replacement of all three lamp modules. Hopefully the replacements will be from a different lot.

[Brian H]

Knightrider reported in his thread. Date Code 09K47.
Maybe you will get a 2010 date code.