Better get new glasses. This was copied from the ad: "Now let's talk about how the system works. When the system is triggered, it will sound a built-in alarm siren, flash any X10-enabled lights indoors and out and instantly call the ORCA 24-Hour Monitoring Station. The monitoring station will then call your home to confirm if there actually is an emergency situation or if it was a false alarm. If there is no answer or if it does not receive the correct password from the person answering, the monitoring station will call the local police and up to three other people you specify. (If you wish, you can ask the monitoring station to only call your contacts and not the police.)
With ORCA Monitoring Services, you can rest assured you are in good hands. The Support Center operates 24 hours a day, seven days a week to give customers access to alarm information, product support and monitoring services. ORCA's Customer Security Specialists are extensively trained both in the classroom and on the job, and undergo certification that exceeds industry standards."
