I am trying to get an order completely returned. Their products really don't work unless you only go thru one wall in a building. There products are a complete joke. Worst decision I have ever made in purchasing their products. I am arguing with them now about returning my order. About $ 900 worth. They say I did not comply with their 30 day return policy. This company is a complete 'scam'!
Not a complete scam. From their price points, I can deduce that their marketing strategy is to move as much product as possible and provide little in the way of tech support.
But, all may not be lost. In the unhappy event of your not being able to return the products, people in these forums are generally happy to help and provide direction.
I have to take exception to your description that the 'products are a complete joke'. I've used them successfully for several years now.
If you can't eventually return your purchase, come back to us with a simple, starter project you want to implement. We can probably help you get it going. From there you can branch out.
Mel