OK - Help!
I have just recently acquired all of the new mobile apps and am looking forward to using them. I realize they are somewhat "early" and understood that was what I was getting for the "introductory pricing". No complaints there. But here's my problem:
I originally purchased ActivePhone and iWatchMobile. I re-installed all my software (AHP, iWatchout, Smart Macros, and OnAlert plugin), then the ActivePhone and iWatchMobile modules at the 3.285 levels. Everything worked just fine - lights turned on and off, I could see the cameras, etc. This is on an iPhone 4. Then I decided to order iWatchMobile Pro and OnAlertMobile. So I first un-installed everything, downloaded the newest versions of AHP and all the plugins (3.295), and reinstalled them, starting with AHP, then the non-mobile plugins (everything except MyHouse Online), then ActivePhone, iWatchMobile Pro and OnAlert.
AHP from the local computer still works fine. But from the iPhone only the iWatchMobile Pro works - the cameras are labeled correctly and I get video. The ActivePhone Firecracker handset shows up but is totally blank (no labels on any of my house code/device combinations (I have more than 20). The buttons seem to depress and the red light flashes but no actual data is sent on either the RF or powerline interface (F2 from AHP) and no lights actually turn on/off. Also the OnAlert app shows the mini remote but does not arm or disarm the DS7000 console (a macro in AHP to arm the unit does work if I invoke it from the local PC) so I know all the hardware is working.
I cleared the cache, cookies and history in Safari on the iPhone but I still can't get these two apps to work.
What should I do?
Kevin