This isn't my first experience with X-10 type systems. I have been using the technology since the '80s to control various devices in and around the house. Recently, I decided to upgrade from my previous CP290 and on November 6th purchased a CM-15A, USB cable and related software from X10.com.
I received the CM-15A promptly, but wasn't provided a link to download the software, nor any registration codes. Their website provided a link where I could enter my order number and request the software link. This they sent. After loading the software, it wants me to register my software in order to activate certain aspects of it. It further states that I should have received the registration codes in an e-mail. This did not happen. I have sent e-mails asking for the registration codes, but they are not responding. They do, however, continue to send me e-mailed advertisements.
Frankly, this really hasn't been a stellar experience with X10.com.
Does anyone have suggestions on what to do next?
Thanks in advance.