Timers inexplicably stopped

[lee911]

I have AHP version 3.280 running a few appliance and lamp modules. Nothing fancy all running various timers. All of a sudden for no reason (no changes to AHP, Vista desktopoff, CM15A location, etc) ALL the timers stopped working. I can still control the modules via the Palm Remote (and even my Commander iphone app); but none of the timers are working, plus any new ones I set up to test.

What could be causing this and how could I fix it? Thanks in advance....

Lee

[troll334]

clear the CM15's memory. unplug him, remove his batteries. let sit for a few minutes.
insert batts, plug in, and re-download from AHP.
as well, though I don't know why now... Timers appear to run best on macros that control the modules vs. timers
directly applied to the modules themselves. At least a few of us have found that to be true.
does AHP's log show the commands being sent to the CM15; on time?
Do you have an XTBM meter with which you can 'see' the timed commands occur on the powerline?

[Noam]

... Timers appear to run best on macros that control the modules vs. timers
directly applied to the modules themselves. At least a few of us have found that to be true...

I've never found this to be true. I have never had a situation where module-based timers didn't work, but macro-based ones did. And the only times my timers stopped working were when the CM15A locked up (caused by my attempts to use USB-over-CAT5 extenders). In those cases, neither the macro timers, nor the module timers worked at all, until I reset the unit.

[troll334]

Outstanding, and good for you.
Should we then advise Lee not to try the simple troubleshooting idea?
Don't want him to unnecessarily waste time.
what sayeth ye kind sir?

[Dan Lawrence]

I have AHP version 3.280 running a few appliance and lamp modules. Nothing fancy all running various timers. All of a sudden for no reason (no changes to AHP, Vista desktopoff, CM15A location, etc) ALL the timers stopped working. I can still control the modules via the Palm Remote (and even my Commander iphone app); but none of the timers are working, plus any new ones I set up to test.

What could be causing this and how could I fix it? Thanks in advance....

Lee

Lee, check your AHP version again.  There is a 3.301 version but no 3.280.

[Noam]

I never said that there was anything wrong with troubleshooting, and I have done my own fair share of troubleshooting.
However, the comment that timers set on modules don't work as well as timers on macros was my issue with that post. If the program isn't working as it is supposed to, then something is wrong. Most users here haven't reported that same issue. It might be cause by corruption in the AHX file, or any number of reasons (such as noise). In this case, it is possible that the commands are being sent by the CM15A, but are not being received because of other noise or interference.
In addition to the steps you suggested, I would also suggest making sure he upgrades to the latest version of AHP, and also tries a clean AHX file, if the steps you described didn't work.

[lee911]

Lee, check your AHP version again.  There is a 3.301 version but no 3.280.

Yes indeed version 3.280 updated 23/09/10

And what role do the batteries play? Power fail backup? I replaced them and everything seems to be working now.

[anthonylavado]

@lee911:
Yes, the batteries are there to hold the clock time, should the power ever fail.

[Noam]

Lee, check your AHP version again.  There is a 3.301 version but no 3.280.

Yes indeed version 3.280 updated 23/09/10

And what role do the batteries play? Power fail backup? I replaced them and everything seems to be working now.

There definitely is no 3.280 USA version of AHP.
Are you using the European version, perhaps?

[lee911]

Lee, check your AHP version again.  There is a 3.301 version but no 3.280.

Yes indeed version 3.280 updated 23/09/10

And what role do the batteries play? Power fail backup? I replaced them and everything seems to be working now.

There definitely is no 3.280 USA version of AHP.
Are you using the European version, perhaps?

Well I live in Vancouver, BC, CANADA and the last time my software was updated was for the iPhone accessability. And just to confirm, I am indeed using version 3.280.

Thanks for the input everybody. Seems to be working now. I guess need to keep the batteries updated!!

[Dan Lawrence]

I just checked X10.com and there is NO AHP Version 3.280 version listed on any part of X10USA.   Where did you get it?

[Brian H]

I believe 3.280 was part of one of the plug in installations and never available alone.

[Dan Lawrence]

Brian, do you know what plug-in was version 3.280?

[-Bill- (of wgjohns.com)]

  Simple use of the search feature  finds at least two mentions (I stopped looking after the first two) of 3.280, one from ErikP himself:

http://forums.x10.com/index.php?topic=18708.msg125390#msg125390

http://forums.x10.com/index.php?topic=21397.msg120617#msg120617

[Mr Clean]

Same problem here, just developed this past week. Have been working fine for over 7 years. CM15A, AHP 3.304, many modules and lights. Like I said never had a problem, however way back when this problem developed and I replaced the CM15A and all was fine. Does this interface have a life span? Mine is 4 years old. I've done everything described in the previous posts. Windows 7 64 bit SP1