Help - I killed AHP

schmuttis · February 02, 2011, 03:07:33 PM

I had AHP installed on two Windows 7 PCs.

I have the CM15A attached to my laptop and had AHP successfully working until I installed the AHSDK yesterday. Now when I go to start AHP, I get the message is it ok to allow AHP to make changes, then it crashes. I've rebooted and nothing helps.

On my second PC, a standard pc, I installed Vanguard Internet Control Center Software. Now when I try to start AHP on that pc, I immediately get a Windows message that AHP has stopped working. This also happened yesterday. I guess I should have given up after the first failure.

Does anyone have any idea how to fix these problems? Would it be best just to reinstall AHP or will I continue to have problems? If I reinstall, will my macros and timers be overwritten? Are there some files I should copy before reinstalling?

Thanks for your suggestions.

Noam · February 02, 2011, 03:21:31 PM

You might want to try re-installing AHP, making sure you get the latest version.
On the PC with the SDK, you need to make sure you have the latest version of the SDK, too.

schmuttis · February 02, 2011, 03:24:58 PM

I just checked that AHP was the most recent version yesterday and I downloaded AHSDK from the X10 site yesterday. They wouldn't have old versions posted would they?

Noam · February 02, 2011, 03:37:16 PM

Ok, then I'd suggest reinstalling AHP as a start.
For what it's worth, I get the "User Account Control" message whenever I start AHP on my Windows 7 PC.

schmuttis · February 02, 2011, 04:03:24 PM

Yes, I'm used to the Windows message. I just wanted to let you know that's all I get. On the other PC, I don't even get that.

Do I need to copy out files before I reinstall so my macros and timers aren't overwritten?

Noam · February 02, 2011, 04:17:31 PM

Make a backup copy of your AHX file. Put it in a safe place.

Tuicemen · February 02, 2011, 04:56:41 PM

What version did you have install before you loaded the SDK?
Did you load the newest SDK?

There was a issue with loading the SDK that would stop AHP from working!
Is this the Case schmuttis ?

schmuttis · February 02, 2011, 06:32:33 PM

Noam - thanks for the info. Hopefully, I'll reinstall AHP tonight.

I don't know the answer to your question Tuicemen but I can tell you the following.

I can't open AHP so I can't confirm what exact number it is but I can tell you while in AHP yesterday I checked for new versions and was told I had the most recent. If I right click on activeHm.exe and check properties the file version/product version is 3.0.0.296.

The SDK I downloaded from here http://www.activehomepro.com/sdk/sdk-info.html yesterday. The file version/product version of the various files are:
ahsdk_install.exe 1.0.0.0
ahscript_setup.exe 1.0.0.0
ahcmd.exe 3.0.0.305
ahscript.dll 3.0.0.305
activescript.exe 1.0.0.0

Do you have any other suggestions as to how to check the versions?

Tuicemen · February 02, 2011, 06:37:41 PM

you might want to try this before you uninstall AHP
Go to Program files\common files\x10\common and delete the files then install AHP.
It will rewrite those files.
Since your not getting the error message
"Error Getting X10 net interface" A simple reinstall should work with those files removed.

Noam · February 02, 2011, 08:05:42 PM

Quote from: schmuttis on February 02, 2011, 06:32:33 PM
...while in AHP yesterday I checked for new versions and was told I had the most recent. If I right click on activeHm.exe and check properties the file version/product version is 3.0.0.296....

...The file version/product version of the various files are:
... ahscript.dll 3.0.0.305

Aha!
Looks like you had 3.296 before. The "Check for Updates" feature has been broken since version 3.228, so I'm not surprised that AHP couldn't find an update for you. The newest SDK that you installed broke the earlier AHP.

Download and install the newest AHP, 3.305, from here:
http://www.x10.com/support/support_soft1.htm

That should fix the issue with that PC.
Let us know how it goes.

schmuttis · February 02, 2011, 09:14:20 PM

Many thanks Noam. I'll download and install that tomorrow. Too many hours of shoveling ice cubes have me pooped out.

schmuttis · February 04, 2011, 02:48:01 PM

AHP is once again alive and kicking. Thank you all for your help - it was most appreciated!

Dan Lawrence · February 04, 2011, 07:33:59 PM

Quote from: schmuttis on February 04, 2011, 02:48:01 PM
AHP is once again alive and kicking. Thank you all for your help - it was most appreciated!

One thing about 3.305, you can't use your .ahx files from a previous version, they ALL have to be rebuilt. Non soft-start modules have to come from the "old style" modules or timers/macros won't work.

Tuicemen · February 04, 2011, 07:47:18 PM

Quote from: Dan Lawrence on February 04, 2011, 07:33:59 PM

One thing about 3.305, you can't use your .ahx files from a previous version, they ALL have to be rebuilt. Non soft-start modules have to come from the "old style" modules or timers/macros won't work.
[/quote]
Not completely true Dan!
Only lamp modules need be reconfigured!

mike · February 04, 2011, 08:50:44 PM

Quote from: Dan Lawrence on February 04, 2011, 07:33:59 PM
One thing about 3.305, you can't use your .ahx files from a previous version, they ALL have to be rebuilt. Non soft-start modules have to come from the "old style" modules or timers/macros won't work.

Could you explain more? I have 2 aHP apps at 2 different locations and both seem to be working fine with 3.305 and my old files?

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Help - I killed AHP