Please login or register.

Login with username, password and session length

Author Topic: Do you have just 30 days to return a defective sensor...  (Read 4278 times)

ratchet

  • Full Member
  • ***
  • Helpful Post Rating: 1
  • Posts: 71
Do you have just 30 days to return a defective sensor...
« on: June 01, 2011, 11:28:16 AM »

or one year?  Seems like I read somewhere the system is warranted for a year.
Logged

Brian H

  • Community Organizer
  • Hero Member
  • ***
  • Helpful Post Rating: 305
  • Posts: 13260
Re: Do you have just 30 days to return a defective sensor...
« Reply #1 on: June 01, 2011, 11:39:11 AM »

I believe it is thirty days for Satisfaction Guarantee and standard one year warranty. Unless you bought the extended warranty for an added cost.
http://www.x10.com/support/return_policy.htm
http://www.x10.com/support/forms/warranty_exchange_request.htm
Logged

ratchet

  • Full Member
  • ***
  • Helpful Post Rating: 1
  • Posts: 71
Re: Do you have just 30 days to return a defective sensor...
« Reply #2 on: June 01, 2011, 01:19:21 PM »

I believe it is thirty days for Satisfaction Guarantee and standard one year warranty. Unless you bought the extended warranty for an added cost.
http://www.x10.com/support/return_policy.htm
http://www.x10.com/support/forms/warranty_exchange_request.htm
Thank you again!
Logged

ratchet

  • Full Member
  • ***
  • Helpful Post Rating: 1
  • Posts: 71
Re: Do you have just 30 days to return a defective sensor...
« Reply #3 on: June 09, 2011, 04:48:55 PM »

So on the possibility that the sensor lid was slightly convex, I put two (if that was the case I'm sure one would have been fine) pieces of duck tape on the + inside the lid.  I then used this sensor daisy chained for two windows.  Did not set/register the internal switch only the two external ones as a zone and it is working fine.  Perhaps there was something going on with the internal switch! 
Logged

Brian H

  • Community Organizer
  • Hero Member
  • ***
  • Helpful Post Rating: 305
  • Posts: 13260
Re: Do you have just 30 days to return a defective sensor...
« Reply #4 on: June 09, 2011, 07:27:46 PM »

Could be.
Let us know of any other developments.
Logged
 

X10.com | About X10 | X10 Security Systems | Cameras| Package Deals
© Copyright 2014-2016 X10.com All rights reserved.