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Author Topic: Vanguard program not let register VA12a  (Read 5567 times)

HikerLT

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Vanguard program not let register VA12a
« on: August 04, 2011, 10:33:02 AM »
I have Windows XP Pro on PC

Installed the Vanguard ICC software

Rebooted the PC

When I start the program, with the VA12A inserted into a USB hub

The program comes up with a "X-10 Product Registration " window...

BUT

a warning window comes up saying "Vanguard requires an installed VA12A/VA11A Video Capture Adapter. No VA12A/VA11A adapters were found so Vanguard will close!"

and when I click OK on this, the whole program closes, INCLUDING the X-10 Product registration Window.

HELP -> Why can't I enter the registration code..????????
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HikerLT

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Re: Vanguard program not let register VA12a
« Reply #1 on: August 04, 2011, 02:29:14 PM »
added note - the USB port on this old PC I am using is NOT a USB 2.0 port.....

maybe THAT is the reason the XP is not "seeing" the VA-12A to allow me to register it.
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Brian H

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Re: Vanguard program not let register VA12a
« Reply #2 on: August 04, 2011, 04:15:47 PM »
The VA12A requires a USB2 Port.
http://kbase.x10.com/wiki/VA11A
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