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Author Topic: SOFTWARE REGISTRATION  (Read 3917 times)

ljd10

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SOFTWARE REGISTRATION
« on: October 27, 2011, 03:14:09 AM »

Has anybody had problems to get active home pro to register? I have just spent several days after buying the software and appliance module trying to get the software to register. I installed the pro sofware and it will manually switch the manual on and off.  it will not register nor will it register the other software--macro-security-my house-iwatchout.
I guess this last version has only been out a month or two. anybody know of any solutions?
thankyou
 
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Brian H

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Re: SOFTWARE REGISTRATION
« Reply #1 on: October 27, 2011, 06:10:54 AM »

I believe we have seen others reporting registration problems.
The general thoughts where X10 is behind on adding the numbers to the registration database.

There are a few topics in the AHP portion of the wiki.
http://kbase.x10.com/wiki/ActiveHome_Pro

Since we are for the most part volunteers here. X10 may or may not see your problem report.
Emailing X10 customer services may help. I had to to get my last AHP purchase to register.
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