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Author Topic: CM21A versus CM15K ==> CM15A versus CM15K  (Read 43698 times)

dleddy

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CM21A versus CM15K ==> CM15A versus CM15K
« on: November 07, 2011, 07:45:25 PM »

I ordered a promotion package with CM21a + software. Today I got an email saying they were shipping CM15K. With regards to the PC Interface and Controller (CM21, e.g.) does the CM15K package have the same capability? Specifically, will I be able to download macros and schedules to the unit, disconnect it from the PC, and plug it in a different room and have it control modules in the same way that my old CM11A did (which is now working erratically at best).

EDIT:  Sorry about the CM21A - that came from some earlier discussion I saw in this or another forum. In reality, what I ordered (as correctly deciphered by one of the repliers) was the CM15A-SP-IS50 consisting of the CM15A hardware and SW31A software.
« Last Edit: November 07, 2011, 10:17:41 PM by dleddy »
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Noam

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Re: CM21A versus CM15K
« Reply #1 on: November 07, 2011, 07:56:20 PM »

I ordered a promotion package with CM21a + software. Today I got an email saying they were shipping CM15K. With regards to the PC Interface and Controller (CM21, e.g.) does the CM15K package have the same capability? Specifically, will I be able to download macros and schedules to the unit, disconnect it from the PC, and plug it in a different room and have it control modules in the same way that my old CM11A did (which is now working erratically at best).

Nope.
The CM15K consists of a CM19A and a TM751. The CM19A can only transmit and receive RF, and it uses the TM751 to get those signals into the powerline, but it cannot receive powerline commands.
In addition, the CM19A has no memory, and requires the PC be connected and turned on at all times.

If you want the functionality that the CM15A has, I recommend you try and find one on eBay, or from one of the other resellers that might still have some stock. Or, wait around and see if the CM15A comes back in stock.

I have a feeling you will be very disappointed by the CM19A in place of the CM15A.
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Knightrider

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Re: CM21A versus CM15K
« Reply #2 on: November 07, 2011, 08:35:47 PM »

What's a CM21A?
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Dan Lawrence

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Re: CM21A versus CM15K
« Reply #3 on: November 07, 2011, 09:16:38 PM »

According to Noam, it's a CM19A and a TM751 being sold as a CM15K.   A Wolf in Sheep's Clothing in my humble opinion.
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Noam

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Re: CM21A versus CM15K ==> CM15A versus CM15K
« Reply #4 on: November 08, 2011, 12:11:57 AM »

I'm sorry, I misread your post.
The CM15A is the USB interface that was introduced around 2004/2005. the CM15K is the combo kit of the CM19A (RF Only) and the TM751
(RF Transceiver) that they are selling in place of the CM15A, which is no longer in stock (with no ETA for getting more at this time).

From my searching, the CM21A looks to be a receiver that was used to connect on of the X10 universal remotes to the PC. It looks like a CM19A, but I have no idea if the internals are the same. I've never heard of it being used with AHP at all, and there is no mention of support for it in AHP.
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dleddy

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Re: CM21A versus CM15K ==> CM15A versus CM15K
« Reply #5 on: November 09, 2011, 12:31:59 PM »

It wasn't that you mis-read, it was my mistake. I have since edited to correct my error. Your analysis is correct - they are advertising the CM15A and shipping the CM19 ("Yes, but it does the same thing" sayeth the sales rep).  I have asked that they cancel the order and refund my money.
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Noam

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Re: CM21A versus CM15K ==> CM15A versus CM15K
« Reply #6 on: November 09, 2011, 12:43:18 PM »

It wasn't that you mis-read, it was my mistake. I have since edited to correct my error. Your analysis is correct - they are advertising the CM15A and shipping the CM19 ("Yes, but it does the same thing" sayeth the sales rep).  I have asked that they cancel the order and refund my money.

Well, they kind of have it backwards.
The CM15A can do everything the CM19A can do. However, the CM19A can only do SOME of what the CM15A can do.

If they were out of CM19As, and were substituting the CM15A, then I would say that is fair (substituting a greater product for a lesser one). However, substituting the CM19A in place of the CM15A is wrong. (Isn't that illegal or something? Bait-and-Switch? False Advertising? Any product lawyers out there who can chime in?)
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uh60james

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Re: CM21A versus CM15K ==> CM15A versus CM15K
« Reply #7 on: November 09, 2011, 01:41:42 PM »

I would say it's definitely illegal.  I can't remember the exact wording on the invoice of my package but it was something like this.  Some of the product numbers may not match the items listed on your invoice but any substitutions made are equal or better.
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Noam

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Re: CM21A versus CM15K ==> CM15A versus CM15K
« Reply #8 on: November 09, 2011, 01:44:41 PM »

... but any substitutions made are equal or better...
By whose definition?
I don't know about others here, but I certainly wouldn't consider the CM19A/TM751 an "equal or better" substitution.
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uh60james

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Re: CM21A versus CM15K ==> CM15A versus CM15K
« Reply #9 on: November 09, 2011, 02:05:45 PM »

I doubt that the CM19A/TM751 substitution would hold up to "equal or better" in court either.  Not sure that anyone would take this matter up in court but it is very misleading what they are doing, especially for someone who has done minimal research on x10 and orders a packaged kit from them.
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Brian H

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Re: CM21A versus CM15K ==> CM15A versus CM15K
« Reply #10 on: November 09, 2011, 03:37:19 PM »

It is not equal and definitely not better.
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dave w

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Re: CM21A versus CM15K ==> CM15A versus CM15K
« Reply #11 on: November 09, 2011, 06:14:56 PM »

Some of the product numbers may not match the items listed on your invoice but any substitutions made are equal or better.
rofl
That made coffee squirt out my nose.
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Noam

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Re: CM21A versus CM15K ==> CM15A versus CM15K
« Reply #12 on: November 09, 2011, 11:04:40 PM »

Some of the product numbers may not match the items listed on your invoice but any substitutions made are equal or better.
rofl
That made coffee squirt out my nose.

Serves you right for drinking while reading forum posts.
If you want more laughs, check out the thread of comments I've been having with the X10 rep on FaceBook.
They are still trying to convince users that the CM19A/TM751 is an EQUAL replacement for the CM15A, and can do EVERYTHING you need.
It frustrates me that they aren't listening.
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dave w

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Re: CM21A versus CM15K ==> CM15A versus CM15K
« Reply #13 on: November 10, 2011, 10:35:36 AM »

Serves you right for drinking while reading forum posts.
If you want more laughs, check out the thread of comments I've been having with the X10 rep on FaceBook.
They are still trying to convince users that the CM19A/TM751 is an EQUAL replacement for the CM15A, and can do EVERYTHING you need.
It frustrates me that they aren't listening.

Well my key board needed cleaning anyway.

I really think X10 is in the despiration mode, and simply hope that people will not notice a sub standard substitution.
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dleddy

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Re: CM21A versus CM15K ==> CM15A versus CM15K
« Reply #14 on: November 28, 2011, 10:12:55 AM »

This 'bait-and-switch' tactic certainly seems persistent. What I don't understand is why they would advertise one thing, knowing they don't have it, and will substitute something they have a warehouse full of, if it were not a deliberate scam. I have talked with sales support twice, and they say they are 'processing an RMA request' for return, but that they cannot
issue pre-paid return labels for USPS/UPS/FED-EX.  I have also opened a dispute with my credit card company, and hopefully will at least get the outbound shipping charge refunded.
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