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[Qukslvr]

I don't have a green box for my reflector as of this morning 
I followed the instructions to the "T" to resolve the issue given in the help section but still nothing. i was hoping that a server was down but haven't found any posts to indicate this so i assume its all on my end.
I shut down my firewall completely to check if that was an issue and i still get the error message.
I'm lost and need help from here 

[Brian H]

Reflector Service?
Exactly what device are you having a problem with?
Since this is in the AHP section. Is the missing green box in the AHP Screen normally?

[dave w]

We all must be mind readers.   

[Brian H]

I have a feeling it maybe a networked camera problem or not X10 related at all.
Maybe posted in the wrong section.

[RJ Stiles]

This is the email that I got from technical support this morning:

From: Jessica <jessicamd@x10.com>;
Subject: RE: Reflector Connection Problem
Sent: Mon, Jan 28, 2013 4:24:34 PM

Our reflector site server is currently down and we are working to correct the problem as quickly as possible. You should be able to use the reflector server within the next 24 hours. We apologize for any inconvenience this might have caused you. Have a wonderful day.

 

 

Jessica M.

X10 Wireless Technologies Inc.

Level 2 Technical Support Lead

1-800-675-3044 Ext. 2613

JessicaMD@x10.com

-----Original Message-----
From: Lacreshia [mailto:lacreshiab@x10.com]
Sent: Monday, January 28, 2013 6:29 AM
To: 'Jessica'
Subject: FW: Reflector Connection Problem

 

 

-----Original Message-----
Sent: Sunday, January 27, 2013 7:06 PM
Subject: Reflector Connection Problem

 

I am not able to connect iWatchMobile Pro to the reflector server.  I have followed the "Error 500" troubleshooting guide (http://kbase.x10.com/wiki/Resolving_WiFi_Connection_Issues), but still cannot connect.  I have tried disabling all antivirus and firewalls, resetting the security key, and verified that the WebApps directory is present.  I am running ActiveHome Pro version 3.318 on Windows 7.  The order information is below.

 

Do you have any suggestions?