Error message: Camera /Feed not available

[thegrons]

Hello both cameras were working fine and this morning from my droid (I may have pressed something) but I started to get this error message Camera/Feed not available. Does anyone know what to do with this?

Also I had tech support help me get my cameras set up but I now wish to change my router password for security reasons, must I do that or merely change the password for the Airsoft? And if so will I have to make a change in each camera if I go the router PW change?

Thanks,

John

[richy2]

Hello both cameras were working fine and this morning from my droid (I may have pressed something) but I started to get this error message Camera/Feed not available. Does anyone know what to do with this?

Also I had tech support help me get my cameras set up but I now wish to change my router password for security reasons, must I do that or merely change the password for the Airsoft? And if so will I have to make a change in each camera if I go the router PW change?

Thanks,

John

John, Look at the camera tool am see if the IP address has changed. Usually when i lose the camera feed on my IP Cam Viewer for my droid its usually for that reason.

Changing your router password shouldn't matter to your cameras user id and  password.

[thegrons]

Yes I did change the IP address of the camera since it was recommended to add a certain number of digits to the last number. So you think that maybe the software defaults back to the original IP address?

I went home and disconnected the camera and it started to work again, I wonder if it is too far from the router since the other camera is fine? Another question: I had IT help me with the install; how do I secure my network after that? Should I change the login and PW for the Airsight software or Router? Naturally if I do the router I wil have to go into every device and change the PW which wouldn't be that difficult. I just don't want my IP address floating around so that I don't have to worry about people looking into my house.

Thanks Richy

[richy2]

Yes I did change the IP address of the camera since it was recommended to add a certain number of digits to the last number. So you think that maybe the software defaults back to the original IP address?

I went home and disconnected the camera and it started to work again, I wonder if it is too far from the router since the other camera is fine? Another question: I had IT help me with the install; how do I secure my network after that? Should I change the login and PW for the Airsight software or Router? Naturally if I do the router I wil have to go into every device and change the PW which wouldn't be that difficult. I just don't want my IP address floating around so that I don't have to worry about people looking into my house.

Thanks Richy

Have you port forward in your router?

If you're using the factory user / password.. yes change it..

[thegrons]

Yes I have the port forward for each camera, and once I get the 3rd and 4th cameras set up I will change the router password