📸Cameras & Camera Software > AirSight Cameras

Cameras stopped operating suddenly after inadvertant Norton Firewall update

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sheltiemom:
I have 8 airsight cameras that have been working perfectly for years.  All of a sudden, something happened yesterday causing the ip camera tool to not recognize any of them.  I believe this coincided with a Norton dialog box which appeared on my screen and I thought I checked no to it, but apparently it changed my firewall settings which stopped the ip camera tool from "seeing" any of the cameras.  I know nothing about firewalls or settings and don't have any clue what to do.

dave w:
It seems like all routers are different. Especially getting into them. So can you repeat the same steps you did in the original installation?

Tuicemen:
You could try a Windows restore, restoring to a point when the cameras worked.

dhouston:

--- Quote from: Tuicemen on July 16, 2016, 06:12:31 PM ---You could try a Windows restore, restoring to a point when the cameras worked.

--- End quote ---
Very good idea.  :)%

sheltiemom:
I tried a system restore, but that didn't change anything.  Am currently trying to reinstall the cameras.  So far, 1 is working after I restarted the router and plugged it in nearby.  Still have 7 more to get working.

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