I have tried many times to download to a CM11A with AHP but every time I get a windows message “This program needs to close”. According to the program it should be capable of downloading to it, the right com port is selected and it has no problem in clearing the interface memory but as soon as I try to download I get the message and AHP closes down. I have tried on three different computers, a laptop running XP Pro, a laptop running Win 7 ultimate and a desktop running Win 7 pro the result is always the same. The CM11A’s I have work okay with the Win XP laptop and the old version of Active home but I don’t want to keep an XP laptop just to download to them. I have also downloaded several different versions of AHP, uninstalled and reinstalled nothing works, has anybody ever encountered this problem before? Would appreciate any help with this, thanks.