The APP failed to register user

[normd]

I tried to access my WM100 from work this afternoon and I could not connect.  I tried from home on three different i-devices which work last night.  I reset the WM100 and tried to make a new connection and I keep getting The APP failed to register user.  What gives?

[Knightrider]

Server is down.

[normd]

Thanks for the quick reply  I'll stop banging my head against a wall.  Seems like they have some issues if the server has been down for almost 1/2 of a day.  Has this happened often?  How will I know when it comes back up?

[Noam]

Thanks for the quick reply  I'll stop banging my head against a wall.  Seems like they have some issues if the server has been down for almost 1/2 of a day.  Has this happened often?  How will I know when it comes back up?

It happened a few weeks ago.
You'll know it is back up, because you don't get the error that it doesn't work. Unfortunately, that's the best we have to go on.

[ceedee]

Thanks for the quick reply  I'll stop banging my head against a wall.  Seems like they have some issues if the server has been down for almost 1/2 of a day.  Has this happened often?  How will I know when it comes back up?

Watch for the indicator to turn green and change to "connected."