🖥️ActiveHome Pro > Help & Troubleshooting

Powerhouse HR12a Stopped Working

(1/2) > >>

AKMike:
All of my HR12a palm pads have stopped functioning.  My X10 system has been running on a UDI ISY994i device with a PLM for the past two years without a problem but suddenly all 5 of my pads no longer function to turn lights on or off.  The automation system is running fine and turning the lights on and off as programmed but I can't turn anything on or off with the remote palm pads.  I take that the X10 signal is getting through the wiring to turn the lights on and off.

I've changed the batteries in the pads and CM15a without any improvement.  I've moved the CM15a around to different outlets and with a lamp module but no success in getting the remotes to function.  Can there be some RF interference that is blocking the palm pads?

Brian H:
Are you using the CM15A for the X10 transceiver. To get the X10 RF signals on to the power lines?
You may want to check in the Tools Tab, Hardware Configuration, Transceived House Code. To make sure the House Code you are using is checked. Auto has been reported a few times to not always work correctly. Specific and checking the House Code boxes you want to use. Is what I have used.

brobin:
It's highly unlikely that the 5 PalmPads would fail simultaneously so the common point of failure would be the CM15A. If the solution offered by Brian H doesn't work you might want to purchase an X10 PAT03 transceiver to replace it.

https://www.x10.com/collections/x10-pro-wireless-transceivers/products/pat03

AKMike:
I tried a new CM15a and was able to check the house codes but Windows keeps saying the USB device is unrecognized.  I've tried the procedure to fix the CM15a but it will not retain the correct USB driver. 

Also pulled all the batteries out of the palm pads incase one was stuck in transmit mode but that didn't improve anything.

I'm running out of ideas to try.

petera:
What version of Windows are you using. I don’t know too much about Windows but have you tried uninstalling AHP and reinstalling using the AHP creators install procedure. Sounds like you have some form of driver corruption in play. Before you attempt anything further, unplug the new CM15 from your computer, then plug it back in and go to Windows Device Manager and see what is being reported by your USB devices. Your looking for a CM15 USB device obviously. Make sure the old CM15 is not plugged in at the same time. I could sort that problem out in two minutes if it was Linux and not Windows but I imagine the problem would be the same in both operating systems.

Depending on the age of both CM15’s, one being an older model and the other newer it’s quite possible that Windows sees them as different USB devices and won’t assign the X10 driver to the newer CM15 hence why an uninstall and reinstall might resolve your problem. I assume Windows uses a restore to previous point feature so create one before you proceed.

Navigation

[0] Message Index

[#] Next page

Go to full version