Hi,
Just a thought that could be related...
I've had my Stargate since 1997. I drove down to JDS and picked it up from Jeff as UPS was on strike at the time.
I have been very impressed that my original unit has been in service since that time. I did have a couple of WebX units die on me, but was able to repair one of them (bad daughter card component).
In the next month, I plan to recap my two Stargate boards as there's no way those aluminum capacitors are anywhere near specification after all of these years. If your Stargate is having issues, there's a good chance the capacitors need to be replaced, so don't toss your unit. It's an easy task, even if you haven't done much/any soldering in the past.