Vanguard not working

[tony c.]

I installed the MyHouse upgrade to a PC that
also ran Vanguard on.  After the upgrade,
the Vanguard software will NOT transmitt any
video.  I can see the scanning buttons
change (I have it set to scan between
cameras).  Is this by design and I will not
be able to switch?

Thanks.

[X10 Pro]

You should be able to run ActiveHome Pro with
MyHouse Online and Vanguard on the same PC.
We'll take a look at this here and see what
we can figure out.

[mark]

I reported this problem during the beta
test and have yet to receive a version that
fixes it.  The x10net.dll that is installed
with MyHouse does not work with the
vanguard client viewer.  You do get
connected and can see the controls but
there is no video.

Mark

[X10 Pro]

We are working on an updated Vanguard
release, which should be ready soon.

[X10 Pro]

We've updated Vanguard to address these
problems. The new client version will install
next time you go to gate.x10.com. For the
server, run the program, right click to open
the pop-up menu, and choose "Check for update."

[tony c.]

I tried to do the update (right click etc.)
to the server and it starts but then quickly
ends with a message "A new version of this
installation is on the server. Please re-
download the installation".  I click OK and
it just terminates.

I tried uninstalling Vanguard, reloading it,
registering it. It still will not do the
upgrade.

Any other suggestions.

Thanks for your help.

[anonymous]

The client works now.  It did not install
automatically for me.  I had to remove
c:\Program Files\Common Files\X10
\Common\Xvidn.dll

After removing this the client installed
and now works with the latest ActiveHome
x10net.dll.

I have not yet tried updating to the latest
Vanguard server.

Mark

[mark]

I just tried upgrading the Vanguard server
and I get an error.  The install starts and
get to 69% then an error comes up that
says "Could not communicated to the network
server, error 0. File not completely
downloaded." It allows you to abort or
retry.  Hitting retry several times just
comes up repeatedly with the same error.  I
tried restarting from scratch and got the
same results.

Mark

[tony c.]

Has anyone been able to update the server?

I updated the client on a couple of PC's,
but when they try to connect to the old
server, I don't get video.

I get an error message every time I try to
update the server... see my previous post.

Thanks...

[mark]

I tried again today to download the
Vanguard Server and still get the download
error.  Any chance of fixing the file on
the download server?

Mark

[X10 Pro]

Try the update now. I fixed the file on the
server.

[mark]

Thanks, The install works now.

Mark

[mark]

Ever since this new version of the Vangurd
control software has been released the
connections have become very unreliable.  I
can only manage to connect about 50% of the
time.  Some times the connections are down
for hours and other times its days.  The
servers at gate.x10.com have become very
unreliable.  It would be nice if we could
make direct connections without the X10
servers for both Vanguard and MyHouse.  Is
it possible to revert back to the previous
version of Vangurd so I can have reliable
access to my vacation homes cameras?

The status on the Vangaurd server software
indicates it is having trouble connecting
to the server whenever the connection is
unusable.
01/21/2006 11:22.48.926:Server Offline
01/21/2006 11:22.48.926:Server Online
01/21/2006 11:22.27.826:Server Offline
01/21/2006 11:21.29.262:Server Offline
01/21/2006 11:21.29.262:Server Online
01/21/2006 11:21.08.302:Server Offline
01/21/2006 11:20:23.257:Server Offline
01/21/2006 11:20:23.257:Server Online

[anonymous]

The damn server is down again.  This
sucks.  I wish I could revert back to the
previous version so this worked more often
than not.

[X10 Pro]

Unfortunately, this isn't a problem with
Vanguard versions, but something occurring on
the server. We're working on this, but it's a
bit tricky and I don't have an estimate for
complete resolution.