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[vman]

Hello ... just installed Active Home Pro on
a system running XP ... tells me the USB
hardware not recognized.  Is there a driver
I need?  If so, where can I fin it?  tx

[X10 Pro]

Try this first: unplug the USB cable from the
interface; unplug the interface from power;
remove the batteries from the interface.
After that, connect it all again and it
should be detected correctly.

[johnny o]

I have the same problem. It's trying to
install the USB device and it can't find a
driver. Is there a place we can download
the drivers on the website?

[steve]

Had the same problem one time in 10 days but
REMOVING the batteries after unplugging from
the wall corrected teh USB not recognized
problem... many thanks

[johnny o]

I tried that too.

[Brian H]

Did the thing ever get detected correctly?
XP uses it's Human Interface Devices Driver.
Is it asking for it's driver or saying I
have found a new device and need the devices
driver? Usually if it needs it's driver it
asks for the install CD or folder where it
is found.

[Brian H]

Software should have installed a driver and
an .inf file amoung others.