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Author Topic: Version 3.173 = USB Device Not Recognized  (Read 3667 times)

john h

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Version 3.173 = USB Device Not Recognized
« on: December 12, 2004, 10:43:57 PM »

Just installed ver 3.173 - Should have read
the postings first!!  Now the computer
keeps giving "USB Device Not Recognized"
when I plug the interface into the USB
port.  Active Home Pro does not "see" the
interface anymore.  I see others have
reported this.  Anyone figured out how to
fix this?
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john h

  • Newbie
  • Helpful Post Rating: 0
  • Posts: 3
Re: Version 3.173 = USB Device Not Recognized
« Reply #1 on: December 12, 2004, 11:58:14 PM »

Some progres on my own question.  Seems the
problem is not Ver 3.173.  Look at the
question by KEL on the CM15A clock problem
in the "Genersl Comments" forum.  After I
downloaded the new version of software, I
unplugged my interface for a FEW SECONDS to
plug in the USB cable to add a new timer.
Apparently the CM15A DOES NOT keep proper
time when unplugged from an outlet
(batteries were brand new).  When this
happens, the clock gets off and when you re-
connect to computer, you get "USB Device
Not Recognized"  - apparently related to
the interface clock.  After reading the
posts to KEL's question, I removed the
batteries, re-connected to computer and
everything worked as normal.  Apparently
there is a serious hardware problem with at
least some of the CM15A Interface Modules
where the clock does not run properly on
batteries.  Read the posts to KEL's
comments - Over 80 reports of timers not
working simply by moving the Interface to
another outlet - even with fresh batteries!
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