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Author Topic: Fed Up  (Read 2501 times)

tcassio

  • Sr. Member
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  • Helpful Post Rating: 0
  • Posts: 131
Fed Up
« on: March 30, 2005, 07:20:22 AM »

Well I've reached my limit.  I don't know
if I have a defective unit.  But I can not
get this thing to work reliably for any
period of time. I leave the CM15A connected
27/7 and AHP running 24/7, I've read here
that this is the most reliable way to use
it. I have a couple of macros that turn on
and off lights and ring a chime triggered
by a motion sensor.  Everything was working
from about 6 PM last night untill I went to
bed at 11 pm.  I wake up this morning and
nothing is working.  The motion sensor
fires but no chime, and I have incorrect
GUI representation of what lights are on in
my house.  I guess I have to do a COLD
START" to bring it back.  Over the last 3
weeks I have spent countless hours trying
to make this work reliably with no
success.  I have posted here several times
only getting answers to simple problems.
The difficult problems goes un answered.
I've made numerous phone calls and e-mails
to X10 tech support with no answers.  I am
very disappointed in the performance of
this equipment and the X10 company.  I
guess I'll have to eat the cost of my CM15A
and the smart macros package ($100.00) and
buy the competitions product, that I
understand works.  SHAME ON X10 FOR THERE
LOUSEY BUSINESS PRACTICES.
NO THANKS,
Totally Discusted
Logged

tcassio

  • Sr. Member
  • ****
  • Helpful Post Rating: 0
  • Posts: 131
Re: Fed Up
« Reply #1 on: March 30, 2005, 07:27:25 AM »

And by the way, I would return it all for a
refund but the way X10 markets there
products its impractical to get a refund.
IE: everything is sold as a bundle which
means that if I wanted to return the CM15A
and Smartmacros I would have to pull all
the switches out of the wall to get a
refund.  Way to go X10.
Discusted
Logged
 

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