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Author Topic: AHP asks for registration every time started.  (Read 2849 times)

bob white

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AHP asks for registration every time started.
« on: May 09, 2005, 02:11:07 PM »

A few days ago, the AHP program started
saying the Active Home Module wasn't
registered on startup. I put in my
registration number, it connects to X10, then
says it is registered. Next time I start the
program, it again asks for the registration
number. I installed the latest update when it
first came out and I haven't made any changes
since then. Any Ideas?
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X10 Pro

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Re: AHP asks for registration every time started.
« Reply #1 on: May 10, 2005, 02:09:15 PM »

Bob: Did you install any new software (from
X10 or other companies) before this started
happening? What version of AHP is this?
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bob white

  • Newbie
  • Helpful Post Rating: 0
  • Posts: 7
Re: AHP asks for registration every time started.
« Reply #2 on: May 11, 2005, 11:33:52 PM »

I have 3.186 AHP Installed. I have installed
new software, but I don't know if the problem
started at the same time. I installed ATI
Video card software "Catalyst" AHP remembers
my registration until I reboot the computer.
Even after I shut it down and restart it.
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bob white

  • Newbie
  • Helpful Post Rating: 0
  • Posts: 7
Re: AHP asks for registration every time started.
« Reply #3 on: May 12, 2005, 02:49:59 AM »

I meant to say if I shut the program down and
restart it, it remembers the registration.
But restarting the computer causes it forget
the registration.
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X10 Pro

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  • Helpful Post Rating: 23
  • Posts: 1416
Re: AHP asks for registration every time started.
« Reply #4 on: May 12, 2005, 02:24:08 PM »

Bob: I just sent you an e-mail with some
things I'd like you to try.
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